To return an item either by mail or via courier company, please complete a Return Request within 30 days of your invoice date.
You will need to include your invoice number, your contact information and the reason for the return.
Once we receive your return request, you will then receive by email a return authorization number, which you MUST include in the package with the item you are returning. Original shipping charges (if applicable) will not be refunded.
Address to send returned item:
RMT Equipment Inc.
Track-Vision Returns Department
30, rue Emilien Marcoux, #101, Blainville, QC J7C 0B5
Merchandise must be returned in its original packaging.